For subscription based plans, a refund will be issued only if Buzzing Technology has not been able to resolve even a single issue for Customer within the first 15 days of the subscription.If Buzzing Technology fixes even single issue and get the written confirmation from customer no refund will be issued the customer will not be eligible for any kind of refund.

If there are one or more resolved issues, the fees for the Subscription Service will not be refundable. Notwithstanding this Buzzing Technology may, at its sole discretion and on a case by case basis, agree to a refund of Subscription fees after deducting charges for servicing the Customer.

For incident based plans, you will be eligible for refund when any of the following criteria’s are met:

          You have all the prerequisites which were required to resolve the problem and Issue was not resolved till the time account was active.

          The issue is out of scope for the particular plan.